Youth De-Escalation and Conflict Resolution for School Safety Officers

A webinar that helps law enforcement with de-escalation and conflict resolution techniques when working with youth. 

Target Audience: Law enforcement personnel (SSO, SROs, etc.)Overall Objective: To define conflict resolution, Describe the differences between positive and negative conflict, Explain the causes of conflict, Define nonverbal communication, Illustrate several conflict resolution strategies, Explain how to engage youth in crisis, Review the Do's and Don'ts for school safety personnel, and List some barriers to defusing conflict.

Project Funding Provided By: The Office of Juvenile Justice and Delinquency Prevention, Office of Justice Programs, U.S. Department of Justice

Includes: A webinar that focuses on helping the adult learner improve their fundamental skills and techniques for interacting with youth in schools, particularly youth de-escalation and conflict resolution. Helping students learn to resolve conflicts appropriately provides them with leadership tools to build positive relationships between themselves, other students, and school staff.