Weeding Out Morale Killing Behaviors

This conference workshop presentation provides viewers with practical steps for weeding out morale killing behaviors that can negatively impact employee job performance and relations with the public. Viewers will learn how to effectively use early intervention accountability as an alternative to punishment and will learn how to provide continual feedback to help improve behavior, morale, and performance. The presentation emphasizes the importance of engagement, setting of expectations, providing continual feedback, and the utilization of a simple seven-step process that will help correct unacceptable employee behavior and get any leader the performance he or she wants and the public demands.