
Utilizing Early Intervention Techniques to Assist Front-Line Officers after Exposure to Stress
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This conference workshop presentation discusses early intervention techniques utilizing psychological first aid and Critical Incident Stress Management (CISM) to assist front-line officers' due to work and personal stress, as well as trauma from calls for service and personal tragedies. Communication skills and the process for utilizing the skills are discussed, along with specific peer support intervention processes, which can reduce suicidal ideation. Practical examples of early interventions are discussed with lessons learned from efficiencies and deficiencies from numerous traumatic incidents, including the 2018 Capital Gazette Shooting in Annapolis, Maryland.

Michelle Warshauer
Education and Training Curriculum Specialist
International Critical Incident Stress Foundation (ICISF)
Michelle Warshauer, MS, NCC, CCISM is the Education and Training Curriculum Specialist at the International Critical Incident Stress Foundation, based in MD. Michelle is an ICISF Approved Instructor for both the Group and Individual Crisis Intervention courses, and instructs the online Suicide Awareness: An Introduction for First Responders course. She is a member of the Anne Arundel Police Dept. Critical Incident Stress Management team in MD. Michelle has worked with the juvenile justice system and in the public school system. Michelle instructs as adjunct faculty at the local community college, teaching Psychology and Lifespan Development. Michelle currently serves on the editorial board of the International Journal of Emergency Mental Health. Michelle also conducts Suicide Awareness outreach programs with the military community and veterans groups.

Steven Thomas, CCISM
Crisis Intervention Team
Anne Arundel County Police Department
Lt. Steven Thomas, CCISM has a BA from UMBC (Political Science and Sociology) and a MA from the University of Baltimore (Legal and Ethical Studies). He started as a patrolman with the Anne Arundel County Police in 1996 where he remained in patrol until he became the CIT and Peer Support Coordinator in 2016. In 2020 the Anne Arundel County CIT Unit was named CIT International’s CIT Unit of the Year.
He is the Anne Arundel County ICISF (International Critical Incident Stress Foundation) CISM (Critical Incident Stress Management) Team Coordinator. Further, he is an ICISF approved instructor and in the spring of 2019 received the ICISF Pioneering Spirt Award at their World Congress.
He is a Youth & Adult Mental Health First Aid Instructor and at the 2018 Mental Health First Aid Summit in Washington D.C. was named a top 100 instructor.
In 2019 he was awarded PAARI (Police Assisted Addiction Recovery Initiative) leadership award for his role in developing and implementing Anne Arundel County’s Safe Station Program.
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