Crowd Management Policy and Tactics - A Global Perspective

A panel webinar that provides information on the various forms of crowd management tactics international law enforcement agencies have deployed to address civil disturbances and demonstrations. 

Target Audience: Law enforcement personnel

Overall Objective: To provide law enforcement personnel with an international perspective on promising practices regarding crowd management policies and tactics

Includes: A webinar that highlights effective crowd management policies and tactics through a discussion between subject experts including IACP President Chief Steven R. Casstevens and law enforcement executives from the United States, Canada, The Netherlands, and France.

Steven R. Casstevens

Chief, Buffalo Grove, Illinois, Police Department

Steven Casstevens is the Chief of Police with the Buffalo Grove, IL Police Department. He began his law enforcement career in the Military Police with the U.S. Army’s 101st Airborne Division in 1976. In 1979 he left the Army and worked for the Mendota, IL Police and Peru, IL Police, prior to being hired in Hoffman Estates in 1981. 

He retired in 2011 as an Assistant Chief with the Hoffman Estates, IL, Police Department, where he served for nearly 30 years. He then served as Chief of Police with the Cary, IL Police Department for 2 ½ years prior to being hired in Buffalo Grove. Casstevens has served as a member of the IACP Executive Committee, as the President of the Illinois Association of Chiefs of Police, as the IACP SACOP representative for Illinois, and as a member of the IACP Highway Safety Committee. He has authored numerous articles for Police Chief Magazine, Command Magazine and Law and Order. He served as an adjunct instructor for Northwestern University Center for Public Safety for the School of Police Staff & Command.

Casstevens is a graduate of the 51st class of Northwestern University’s School of Police Staff & Command (1991), the Executive Management Program and a member of the 216th session of the FBI National Academy (2004). He received his bachelor’s degree in Criminal Justice Management from Judson University, and is a Certified Police Chief through the Illinois Association of Chiefs of Police.

Waldo de Boer

Chief Constable, Netherlands Police

Head of the Regional Criminal Department at Den Haag 

Working as a police officer for 33 years in several positions. In the last 10 years he has served as the head of the Regional Intelligence division, District Commander and at this moment Head of the Regional Criminal Department. He has a Special interest and experience in Counter Terrorism and radicalization.

• (Gold) Commander at Large Scale Operations and Disasters for 13 years 
• (Silver) Tactical
• (Bronze) Operational Commander

Thomas Carrique

Commissioner, Ontario, Canada, Provincial Police

Thomas Carrique became the 15th Commissioner of the Ontario Provincial Police on April 8, 2019. Commissioner Carrique commenced his policing career with York Regional Police in 1990. He progressed through the ranks and was promoted to Deputy Chief. He has worked in a variety of roles with York Regional Police, including Uniform Patrol, Criminal Investigations, Investigative Services, Traffic, Marine, Public Order, and as the Deputy Chief of the Administration Branch, the Operations Branch and Investigations and Support Branch. Before joining the York Regional Police Executive Command Team as the Deputy Chief of Administration in 2011, Commissioner Carrique served as Superintendent-in-Charge of Staff Services. He also served as the Officer-in-Charge of the Organized Crime Bureau, and as Special Investigation Unit liaison officer.

Rose DiMarco

Deputy Commissioner, Ontario, Canada, Provincial Police

Deputy Commissioner Rose DiMarco is the Provincial Commander of Traffic Safety and Operational Support. She is responsible for the oversight of Highway Safety Division which encompasses traffic programs in the province; Communications and Technology Support Bureau which oversees the Provincial Communications Centres, Civilian Data Entry and all technological projects; Security Bureau which oversees all corporate and dignitary protection; and, Field Support Bureau which is responsible for all major event planning. She also oversees the Provincial Operations Centre, Emergency Response Teams, Canine, Tactics and Rescue Units, the Aviation Services program and Offender Transport.

Deputy Commissioner DiMarco also held positions within the Investigations and Organized Crime Section
working within Casino Niagara as a Detective Constable and as a Detective Sergeant in Corporate Investigations. In 2007, Rose was promoted to the rank of Sergeant Major, Professional Standards Bureau as the case manager overseeing police complaints for eight (8) detachments within Highway Safety Division. Promoted to the Commissioned Officer rank in 2009, Rose was assigned as the Inspector Detachment Commander for the Caledon OPP Detachment. In 2013 she was promoted to Superintendent overseeing Provincial Traffic Operations within Highway Safety Division and in 2014 was assigned as the Director of Operations for Central Region. Rose was promoted to Chief Superintendent of Central Region in August 2016.

Michaël Didier

Commissaire Divisionnaire (Chief Superintendent), French National Police

Head of Eastern Regional Command

Compagnies Républicaines de Sécurité

Commissaire Divisionnaire (Chief Superintendent) Michael Didier, from the French National Police, is the Head of the Eastern Regional Command of the Compagnies Républicaines de Sécurité (or Republican Security Companies) since November 2019. Commonly called CRS, they are the French National Police crowd control units and were created in the aftermath of WWII.
At the head of the Eastern Regional Command, M. Didier has responsibility over 11 crowd control units (called compagnies), each numbering approximately 150 officers. His command also includes a command unit, one highway patrol unit et one motorcycle unit.
M. Didier joined the police in 1994 and has served in the CRS almost his whole career, rising through the ranks. In 2006, he attended the National Police College and was promoted to Commissaire de Police.

Carmen Best

Chief of Police (Retired), Seattle, Washington, Police Department

Chief Carmen Best assumed the role of Chief of Police of the Seattle Police Department on August 13, 2018. Chief Best served with the Seattle Police Department for 28 years. She also served as the Deputy Chief, overseeing the Patrol Operations, Investigations, and Special Operations Bureaus, as well as the Community Outreach section.

Chief Best has completed the Senior Management Institute for Police, the FBI National Executive Institute (NEI), the FBI National Academy, the Criminal Justice Executive Leadership Academy, and the Major Cities Chiefs Association Police Executive Leadership Institute. She holds a Master of Science in Criminal Justice from Northeastern University.

Chief Best serves as the Chair of the Human and Civil Rights Committee (HCRC) for the International Association of Chiefs of Police (IACP) and is on the IACP Board of Directors. She is the Vice-Chair of Exploring for the Learning for Life National Executive Board and serves on the National Law Enforcement Exploring Committee. She is also co-chair of the Law Enforcement Immigration Task Force (LEITF), and a member of the National Organization of Black Law Enforcement Executives (NOBLE) and the National Latino Police Officers Association (NLPOA). Additionally, Chief Best is a board member for United Way of King County and is the Leadership Council Chair for the United Negro College Fund (UNCF) Seattle. She also serves on the Visit Seattle Advisory Board and is on the St. Jude Advisory Council for Seattle.  

In 2015, Chief Best received the "Newsmaker of the Year" award from the Seattle Black Press. In 2019, she received the "Vision from the Mountaintop" award from Urban Impact for her commitment to justice and community. She was also awarded the Ellis Island Medal of Honor, which recognizes individuals for accomplishments in their field and dedicated contributions to society.


Crowd Management Policy and Tactics - A Global Perspective Webinar
Open to view video.
Open to view video.
IACP Credit Hours and Certificate of Attendance
1.50 IACP Credit Hours credits  |  Certificate available
1.50 IACP Credit Hours credits  |  Certificate available