How Your Records Management Process Can Work for You--Leveraging RMS Functional Standards


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Successfully implementing or upgrading a records management system (RMS) requires clear, practical guidance. For law enforcement leaders, finding the "best way" to approach these projects is often a key concern. The RMS Functional Standards, developed collaboratively by the IJIS Institute Law Enforcement Advisory Committee and the IACP Criminal Justice Information Systems Committee, represent an extraordinary collaboration between justice practitioners and industry partners. Updated in 2025, this resource includes new sections on mental health integrations, expungement/clean slate, crime mapping, dashboards, data retention, and more. This session will highlight these updates, offering key insights to guide evolving RMS projects.

  • Attendees will explore key RMS implementation challenges, including system integration, data retention, ownership, and meeting operational needs. The session will highlight common issues law enforcement faces and offer strategies and standards-based solutions to address them effectively.
  • Attendees will learn about the collaborative process behind the RMS Functional Standards & how they address critical issues like aligning technology with agency needs. Real-world examples will show how these standards streamline processes, mitigate challenges, and support successful implementation.
  • Attendees will learn the value of integrating functional standards into RMS RFI/RFP processes. Real-life examples will demonstrate how these standards support successful implementations, streamline decisions, and ensure systems meet agency needs, operational goals, and evolving technology.

Catherine A. Miller

NCR-LInX Program Manager, Montgomery County, Maryland, Police Department

Catherine Miller has worked over 30 years with public safety technology including the last 13 years with the Montgomery County, MD Police Department as Program Manager of the National Capital Region Law Enforcement Information Exchange Program (NCR-LInX).  She leads this high-profile information sharing system working closely with the program sponsor, the Naval Criminal Investigative Service (NCIS), 14 other LInX Regions, and the FBI's National Data Exchange Program (N-DEx). Catherine has led the technical development, architecture establishment, testing, and system enhancement development for NCR-LInX including the first LInX to LInX connection with the Hampton Roads, Virginia LInX Program that expanded to all LInX Regions being connected.  She helped lead the piloting, development, testing, and implementation of advanced analytical tools with LInX to support more complex investigations like the East Coast Serial Rapist Investigation. Catherine played a major role in the development of the Federal LInX Program (FED-LInX) to include federal law enforcement agencies such as the United States Marshals Service and United States Capitol Police.  She is currently a Board member of the International Association of Chiefs of Police Law Enforcement Information and Technology Section (IACP LEIT) and serves on the IACP CJIS Committee, IACP Policy Center License Plate Reader (LPR) Working Group, and the IACP Policy Center Facial Recognition (FR) Working Group.  She also serves on the IJIS Institute CJIS Advisory Committee – Data Modeling Working Group, Law Enforcement Advisory Committee, Law Enforcement Imaging Technology Task Force (LEITTF) and is currently the Chair of the Records Management Systems (RMS) Standards Task Force working with both IACP and the IJIS Institute on updating criminal justice records management systems standards.  Catherine holds a Bachelors in Mathematics with Computer Science and a Masters in Technology Management.  

John Peterson

Sergeant

Taunton Police Department

Sergeant John Peterson has over 20 years of law enforcement experience and has spent the
last 10 years as a member of the Taunton Police Department in Massachusetts. He is assigned
as the Administrative Sergeant where he works with the command staff on special projects,
professional standards and accreditation. He has implemented and administrates the
departments CAD/RMS system, the body-worn camera program, and is the administrator for
the department’s emergency radio network. He also works with the chief of police on budgeting
and procurement, is responsible for the departments CJIS management, oversees the
departments drone program, and is the training coordinator for the Southeastern
Massachusetts Law Enforcement Council (SEMLEC). Sergeant Peterson has formally held the
positions of detective, FTO, and SRO. He is committed to the training of officers and the
implementation of new technology into law enforcement. Sergeant Peterson has a Masters
degree in Law Enforcement from the University of Massachusetts Lowell. He has been a
member of the IACP CJIS Committee since 2023 and LEIT Section Board since 2024

Tanya Stauffer

Practice Director – Government Solutions

Innova Solutions

Tanya Stauffer has led justice and public safety projects for Innova Solutions for nearly 25 years. The breadth of her experience spans information sharing, digital evidence management, identity and access management, criminal history solutions, offender registry applications, victim notification solutions, electronic disposition reporting, and integration with records management solutions among other business challenges. Tanya served on the IJIS Institute Board of Directors for 6 years, served on the IJIS Institute Corrections Advisory Committee and currently serves on the Law Enforcement Imaging Technology Task Force and the RMS Functional Standards Task Force. Prior to her time with Innova Solutions, Tanya spent 10 years supporting federal and state client needs for AT&T and NCR Corporation. She holds a Master’s Degree from Johns Hopkins University, and a Bachelor’s Degree from James Madison University.

Todd Thompson

VP, Strategic Development

Caliber Public Safety

Todd Thompson is the Vice President of Strategic Development for Caliber Public Safety. Todd is responsible for overseeing the strategic direction and market adoption of Caliber Public Safety's industry-leading hosted Online RMS and Cloud based solutions.Todd has served public safety for more than 30 years. He has a degree in Criminal Justice Sciences. Todd began his career in McLean County, IL as a deputy sheriff before transitioning to private industry where he has served as a software trainer, project manager, business analyst, and business executive. While serving at McLean County Todd assumed the role of Criminal Justice domain expert and liaison to help conceptualize and carry out one of the nation?s first integrated justice systems.Todd is a ?boots on the ground? visionary, committed to improving public safety through the development of Cloud and other innovative technologies that promote data sharing and compliance to National and State standards. His efforts have driven adoption of Caliber?s Public Safety Cloud RMS by more than 280 public safety and private security organizations in the US, ranging in size from one officer to several thousand. Cloud technology is a game changer for public safety by providing an architecture that encourages regional coordination and shared resources to improve public safety outcomes.Todd believes that homeland security collaboration within the US is best served when thought leaders from private and public sectors unite to develop and deploy innovative technologies and programs that allow all levels of the justice, public safety, and homeland security communities to capture and share mission critical information affordably, securely, and effectively. Todd is a member of the IJIS CJIS Advisory Committee, participating in the UCR and RMS Standards working groups.

Melissa Winesburg, PhD

Director of Programs

IJIS Institute

Dr. Melissa Winesburg, Ph.D., holds a Ph.D. in Criminal Justice from the University of Cincinnati. Dr. Winesburg serves as Director of Programs for the IJIS Institute leading efforts related to NIBRS implementation nationally, RMS standards development usage and promulgation and supporting initiatives relating to justice reform nationally. Previously, she held the position of Law Enforcement Practice Director at Optimum Technology, Inc., an information technology corporation located in Columbus, Ohio. Dr. Winesburg managed and led the strategic development and growth of the company?s law enforcement practice in the areas of product development, customer relations and partnerships. Her leadership and expertise expanded law enforcement business operations from one to fourteen states. Ms. Winesburg also led the development of three major products including: SWIFTPROTECT (Records Management System), SWIFTREPOSITORY (NIBRS Repository), and SWIFTCONNECT (Law Enforcement Search Engine). Dr. Winesburg has more than 20 years of experience in law enforcement and criminal justice information systems. She began her career by developing the National Incident-Based Reporting System (NIBRS) Program and leading the implementation of a standardized records management system for local law enforcement for the State of Ohio.

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How Your Records Management Process Can Work for You--Leveraging RMS Functional Standards
Recorded 05/30/2025  |  60 minutes
Recorded 05/30/2025  |  60 minutes